TERMS OF USE
PUBLIC OFFER AGREEMENT FOR SERVICES
These terms constitute a public offer, developed by POLYSTAKE Limited Liability Company (hereinafter "Company", "PolyStake", "we", "us", "our") and published on the https://www.polystake.io website and PolyStake mobile application (hereinafter collectively "Website" or "Service"), setting forth the terms of use of services.
Acceptance of this offer is considered to be the performance of corresponding actions (registration, acceptance of specified fields, investment/purchase, check-box flagging, etc.) and payment of established fees by an individual or legal entity registered on the Website (hereinafter "User", "Customer", "IFM").
1. Concepts and Definitions
1.1. Company or Provider – POLYSTAKE LLC, which organizes and manages the PolyStake platform and related programs (IFM, Yield Program, Farm Miner, etc.).
1.2. Website or Service – the https://www.polystake.io website, PolyStake mobile application, and online platform through which Users/IFMs can register, make investments, receive rewards, and use PolyStake digital and financial services.
1.3. User or Customer or IFM – an individual or legal entity registered on the Website who uses the Service, makes investments, participates in referral and/or yield programs, and accepts these terms.
1.4. Service – the totality of digital and financial services provided by the Company through the Website, including account creation, investment management tools, Farm Miner packages, IFM-related functions, Yield Program calculations, RWA/DeFi information display, and other online functionality.
1.5. Contract Term – the duration of the relationship between the given User/IFM and the Company, which begins from the moment of first successful registration and/or investment on the Website and continues as long as the User maintains the account in active status or until termination of this Terms of Use agreement.
1.6. Contract Price (Fees) – the value of the given service/package presented on the Website (e.g., Farm Miner package price, tariff plan, investment volume, etc.), which the Customer pays through bank, electronic, or crypto transactions using methods established on the Website.
1.7. Usage Rules and Agreements – include these Terms of Use, Privacy Policy, ethics or conduct rules, as well as additional regulations published separately on the Website, which are considered an integral part of these terms.
2. Subject of the Agreement
2.1. Under these terms, the Company undertakes to provide the Customer with digital and financial Services presented on the Website (including Farm Miner, IFM, referral and yield programs, etc.), and the Customer undertakes to use them in accordance with these Terms of Use, Privacy Policy, and other applicable rules, as well as pay established fees and comply with internal platform rules.
2.2. The scope, types, rates, and conditions of Services are fixed on the Website and may be changed by the Company on a one-time or periodic basis. Further use of the Website after publication of updated terms is considered acceptance of such changes.
2.3. The range of persons using Services (e.g., IFM, referral-only user, yield participant, etc.) depends on the package chosen by the User, investment amount, platform activity level, as well as corresponding rules published on the Website.
2.4. Services are considered properly provided when the corresponding functionality, accounting calculations, balance display, and reward calculation are available in the User's personal account, regardless of whether the User has actually used the given opportunity.
3. Rights and Obligations of the Parties
3.1. The Company is Obliged to
3.1.1. Provide Services with proper quality and maximum technical capabilities, ensuring normal operation of the platform according to commercially reasonable criteria.
3.1.2. Publish on the Website the basic terms of Services, rates, general reward mechanisms (e.g., yield/referral basic principles), as well as significant changes in an understandable form.
3.1.3. Implement obligations assumed under the Privacy Policy, protect personal data, and apply necessary technical and organizational measures to ensure data security.
3.1.4. Within reasonable limits, respond to User inquiries, complaints, and technical support requests within reasonable timeframes.
3.2. The Company has the Right to
3.2.1. Change the Website's functionality, design, rates, bonus and reward programs (including yield and referral rules) with prior or subsequent notification by posting corresponding information on the Website.
3.2.2. Suspend or restrict User access if the latter violates these Terms of Use, Privacy Policy, legislation, or interferes with normal platform operation (e.g., spam, fraud, manipulation, unauthorized technical interference, etc.).
3.2.3. Conduct KYC/AML (customer identification and anti-money laundering) procedures, request additional documents, limit transaction volume, or reject transactions in cases established by legislation or internal policies.
3.3. The User is Obliged to
3.3.1. Familiarize themselves with these Terms of Use, Privacy Policy, and other regulations published on the Website before using the Service and comply with them throughout.
3.3.2. Provide accurate, complete, and current information during registration and subsequent use, and update it periodically as necessary.
3.3.3. Not provide their username, password, 2FA means, and other confidential data to third parties, and immediately notify the Company of unauthorized access to their account or suspicious activity.
3.3.4. Not use the Website for illegal transactions, money laundering, embezzlement, fraud, or other unlawful purposes.
3.3.5. Comply with platform ethics rules, excluding insults, threats, hate speech, spam, manipulative, or malicious actions.
3.4. The User has the Right to
3.4.1. Access their personal account, view investments, balances, transaction history, and calculated rewards using tools provided by the Website.
3.4.2. Cease using Services and/or close their account according to procedures established on the Website (account closure may be subject to restrictions, commissions, or blocking periods provided by agreement or legislation).
3.4.3. Contact the Company with complaints and inquiries, receive explanations regarding Service operations and calculations within reasonable timeframes.
4. Payment Calculation and Payment Procedure
4.1. Service value, bonus and reward programs, as well as investment rates are determined by information published on the Website.
4.2. Payments made by the User (fiat or crypto) are considered non-refundable, except in cases where the Website or special agreement provides for a clear refund mechanism (e.g., 7-day full refund example, if such policy is approved separately by PolyStake).
4.3. Payment, conversion, commission, and withdrawal procedures (including intermediary fees, time restrictions, minimum/maximum limits) are established on the Website and may be updated by the Company.
5. Force Majeure
5.1. The Parties are released from liability for failure to fulfill obligations under these terms in whole or in part if this occurred as a result of force majeure circumstances beyond the Parties' control and which they could not foresee or prevent.
5.2. Such circumstances may include natural disasters, war, military or emergency situations, mass disruptions in communication and energy systems, government bans, as well as global technical failures that prevent normal platform operation.
5.3. If a force majeure situation continues for more than three (3) months, each Party has the right to unilaterally terminate the relationship by notifying the other Party within a reasonable timeframe.
6. Dispute Resolution
6.1. The Parties undertake to act in good faith, reasonably, and within the framework of honest conduct during the performance of these terms.
6.2. All disagreements arising from these terms, their performance, or interpretation are first resolved through negotiations, written communication, or through the support service request procedure.
7. Property and Intellectual Property Rights
7.1. The Website, its design, software, almost all texts, graphics, images, logos, trademarks, and other content are the property of the Company or its licensors and are protected by RA and international intellectual property legislation.
7.2. The User has the right to use the Website only for personal, non-commercial purposes, unless otherwise explicitly stated by the Company. Any form of illegal copying, distribution, modification, public display, or commercial use of Website content is prohibited without written consent.
8. Prohibited Use
8.1. The User may not use the Website for:
- Violating the law
- Implementing fraudulent or manipulative schemes
- Distributing viruses, malicious code, bots, or other harmful mechanisms
- Disrupting Website operation or restricting other users' access
- Sending spam, unauthorized advertising, or mass messages
9. Limitation of Liability
9.1. The Website and Services are provided on an "as is" and "as available" basis. The Company does not guarantee uninterrupted operation, complete accuracy, or 100% availability.
9.2. The Company, its subsidiaries, employees, and partners are not liable for any direct or indirect damage that may result from using the Website, technical failures, data loss, market movements, price changes, or third-party service operations, except in cases where such liability cannot be excluded under applicable legislation.
10. Indemnification
10.1. The User undertakes to indemnify the Company and its partners for damages, claims, expenses (including legal costs) arising from the User's violation of these Terms of Use or legislation when using the Website.
11. Changes to Terms and Entry into Force
11.1. The Company has the right to change these Terms of Use at any time by posting the updated version on the Website and/or application.
11.2. Updated terms enter into force from the moment of their publication, unless otherwise stated on the Website. Using the Website after an update is considered acceptance of such changes.
12. Final Provisions
12.1. Recognition of any provision of these Terms of Use as invalid or void does not result in the invalidity of the remaining provisions, and they continue to operate in full.
12.2. By using the Website, you confirm that you have read, understood, and accepted these Terms of Use, Privacy Policy, and other relevant documents published on the Website.